Walmart apologizes after family receives graduation cake made of Styrofoam
A Texas family say their daughter’s graduation ceremony was spoiled — when Walmart gave them a cake made of Styrofoam.
Teary-eyed mother Marsy Flores said the party plans crumbled when the Pasadena family recently cut into the cake and realized the sweet treat was inedible.
“They can’t replace the moment that we lost,” a frosted Flores told local TV station KPRC.
“This is my baby, and she was graduating, so it was very important to me.”
On the morning of the ceremony, Flores said she went to pick up the two-tier celebratory cake she pre-ordered for her daughter Lia’s college graduation but when she arrived, was told the order had been lost.
Walmart offered to give her another smaller cake for free, which they decorated with a picture of Lia and other graduation embellishments.
But when the family went to cut into the cake that night to celebrate the sweet moment, they realized they’d been sold a frosted piece of Styrofoam.
“It’s a special moment, and this is what we got for it, a Styrofoam cake,” said Flores. “Not only did they mess up one time, they did it twice.”
Lia’s sister Nelly, who filmed the incident, said she was in “complete shock” before they returned the fake cake to Walmart.
The family was offered a $60 gift certificate for their inconvenience, with Walmart telling KPRC the incident was a “misunderstanding.”
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